Question: "Why should I choose you, Jaquan Diamonds to be my jeweler over big retail giants or other jewelers?" Answer: Being a sole proprietor, you will get the best possible price and the best customer service guaranteed. You can speak to me directly everyday, no waiting 24-48 hours to get an email response, i will get back to you within 5-15 minutes on snapchat anytime. You speak with me directly and not a team of people, its only me. All items are also quality checked and shipped with care by ME. Most online jewelers dropship from China and you must wait months to receive your piece and the quality control is sub-par at best and you risk losing stones during transportation, metal manipulation, lead use copper, etc. being used without your knowledge in your pieces. All items from Jaquan Diamonds are handcrafted with precision, high quality, and only ship from the United States with way shorter wait times than purchasing overseas from untrustworthy manufactures.

Question: "How long does an order take after purchasing?" Answer: Depending on the Item it can take as little as 4-6 days to complete, or up to 2 weeks+ for bigger items. All items are made to purchase.

Question: "Where do items purchased ship from?" Answer: All Items ship from USA. I am Located in New Mexico and all items are shipped from The United States through USPS.

Question: "Do you do custom orders?" Answer: Yes! I do any and all customs. Just contact me directly and I can get you a quote and we can make your dream project comer to life for a fraction of the usual cost!

Question: "Do you accept returns, or refunds?" Answer: All sales are final. If the item comes damaged, or broken then I will offer a full refund or a replacement free of charge. If you are not satisfied with your purchase, please contact me so we can work out a deal. I'm more than happy to help resolve any issues you may have.

Question: "What's the difference between moissanite and a lab grown diamond?" Answer: Moissanite and lab grown diamonds are two different types of gemstones that have distinct characteristics. Moissanite is a naturally occurring mineral that is extremely rare and found in small quantities. It is known for its brilliance and fire, resembling a diamond. On the other hand, lab grown diamonds are created in a controlled environment using advanced technology and have the same chemical and physical properties as natural diamonds. They are visually identical to natural diamonds and possess the same hardness and durability. However, the main difference lies in their origin and cost. Moissanite is more affordable compared to lab grown diamonds, making it an attractive alternative for those seeking a diamond-like appearance without the high price tag. In summary, while both moissanite and lab grown diamonds offer stunning beauty, their origin and cost set them apart.